There’s been a lot of talk lately about “organic” hotels, and for good reason. They really know how to serve the senses. “To say that some hotels are better than others in the sense of how they really deliver to their guests in various senses would be an understatement,” says Cristina Paz, director of marketing and communications at Hilton Sonoma Wine Country.
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According to Cristina, that really means more than just the food and beverage team going above and beyond to deliver the right experience in front of their guests.
“We work with every individual person in the hospitality team – from the bellhop and the bell lady to the housekeeper. So if we are walking and people have things they want to pick up for them, the housekeeper or bell guy will go and pick up their things. They go up and down the aisles and make sure everything is being accounted for, and picking up their things and making sure you have a good experience. And whether that is on the side of the road before you even step in or the moment you are in the hotel,” she adds.
Hilton took a big step toward sustainability and eco-friendliness earlier this year when they opened Sonoma Wine Country – a boutique, eco-chic hotel with sleek, Zen like style, composed of traditional designs and inspired by the region’s outdoor lifestyle. Part of the Renaissance Sonoma Sonoma Wine Country Collection, Sonoma Wine Country is a signature part of the hotel group, aimed at upscale travelers who want to experience the best of Sonoma, California. Sonoma Wine Country offers six resorts with individually appointed rooms and open, natural decor reminiscent of the winemaking region of California.
Brian Gillespie, General Manager of Sonoma Wine Country, talks with FOX Business about the all the new amenities and guest services found at the hotel.
“We were impressed with the vision that they had and the stories they shared about them, and we thought why not get in there and bring our brands together and try to create something unique,” Gillespie tells Kory Olsen.
Like the award-winning restaurant and salons, the property’s property design promotes sustainable living, taking inspiration from Sonoma’s central location, scenic views and local and organic ingredients used to prepare their cuisine.
Named a 2018 Best Hotel for Great Food and Drink by TripAdvisor, Sonoma Wine Country is now a popular destination for travelers looking for full-service, luxury guest rooms along with meeting and conference space to accommodate everyday activities and special occasions.
Being recognized by TripAdvisor was an honor – but TripAdvisor is just a small part of their success, according to Gillespie.
“We think Sonoma is the place to be right now,” he adds.
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